Rolling out new hardware can be a daunting task for any business. From the logistics of organising such an operation through to managing the impact on the people affected by this change. There is a lot to think about.
So, how do you ensure the device roll out runs smoothly and you get maximum return on your investment? Let’s dive in:
1. Get people excited
The biggest thing you can do to ensure your device roll out success is to get people excited. Our ethos is “don’t just deliver your staff a new device; deliver them an experience.”
It is one thing to buy boxes of new laptops and hand them out to people, but does that really get them excited? Often when we roll out new technology we are making a huge investment – but forget to make sure staff feel like they've been invested in too.
Whether it’s showing them what their device can do, building a buzz with a bank of videos, or hosting a launch day event.
Get your staff ready for the new device and excited about its possibilities for new ways of working.
2. Recruit a network of Digital Champions
Setting up a successful Digital Champions network is one of the best ways to improve understanding, confidence and trust in a new device. By creating a group of expert users of the tech, so they can support and teach their peers.
Start by identifying the people who are more passionate about technology or more digitally mature, before asking for volunteers more widely. Recruit them to be your ‘Champions.’ This network can then work together to share their knowledge, best practice, and top tips across the rest of the organisation.
The perfect solution to getting your organisation up to speed on using their new devices.
3. Communicate effectivelyIt is often said that ‘communication is key,’ and this could not be more true for device rollouts. Ensuring everyone knows well in advance that change is coming is likely to ensure ROI of your new devices - far more than dropping a bombshell on your staff at the last moment!
Ensure everyone knows why the new devices are arriving and that you answer the ‘what’s in it for me?’ question. Keep the roll out timeline clear, and make sure everyone knows where to go if they have questions.
4. Provide an engaging learning programme
Without proper training on new devices, how will your people know the best way to use them? Provide impacted groups with the right learning programme, ensuring all different learning styles are catered for. Giving everyone the opportunity to understand the new devices before ‘go live’ day.
It's important to keep in mind that people may need help after they have received their devices too. Could you provide handy PDF guides or even tutorial videos, for example?
5. Keep people at the heart throughout the project
A hardware project may sound ‘techie,’ but don’t forget why you’re doing this in the first place: for your people. Whether it’s improving ways of working, or providing more modern technology needed to keep your teams innovating.
Ensure they stay at the heart of everything and your device roll out is certain to succeed!
Combine these tips with proper assessment and planning, and you will be well on your way to nailing that technology roll-out into your organisation.
Looking for a new device roll programme out that sticks?
Hable’s expert consultants can build a device roll out plan for you that encompasses everything outlined above. From an engaging comms campaign to a learning journey that takes the need of everyone into consideration. Get in touch today to speak to a member of the team.