The Planning Inspectorate

There is a huge geographical spread of employees within the Planning Inspectorate. Because of this, the main source of communication between Inspectors and their wider team tended to be via phone and email. 

During a rollout of Office 365, we wanted to show them the potential of Microsoft Teams when your workforce is spread across the country. So that’s exactly where we ran the training sessions.  

During this project we met an Inspector called Jo. She was working on a large infrastructure project and joined one of our webinars on collaboration. The following day, Jo had to attend a hearing with colleagues after which they would ordinarily go back to the office and write up their notes. Having attended our session on collaboration, she was instead able to share a document with her colleagues who in turn could write their notes straight into it, in real-time, during the hearing. 

The time savings made on this are huge. It is scenarios like this that show the brilliant potential of the technology we have at our fingertips.  

We are delighted to have helped unlock these new ways of working within the organisation.