Bracknell Forest Council

We started by fully understanding their current working styles, and identifying where technology could help to improve manual processes. Our workshops identified the teams that needed the most help. So we began creating a plan of recommendations for transformation.  

Once we had a better understanding of the current state, we went on to produce a bank of learning resources. We produced a set of engaging video guides on OneDrive, making them relevant to the council. We also helped to change ways of working by embedding Microsoft Teams as a normal part of the day-to-day, through training sessions across various departments. These were shadowed by people in the council who then learnt how to become the trainers themselves.  

"It really helped our people understand, in language they were already familiar with. The videos used terms like 'your Bracknell Forest F:Drive." Hable even included screenshots to show how our users would see it." 

- Andy Trotter, ICT Project Manager, Bracknell Forest Council

Their main goal for this project was to work more collaboratively. Through understanding the current state and delivering a bank of engaging learning resources, we are immensely proud to have helped them achieve this.